AI processing and overseas data transfer
Effective August 15, 2026 · Notice version 2026-08-15.1
OpenAI processes every customer AI conversation, including free, subscription, and credit-funded turns. Your input and the necessary conversation, story, and relationship context are sent to OpenAI and are not automatically forwarded to another external AI provider during an outage. This consent is required for guest use and account sign-up. If you withdraw it, new AI conversations stop.
Data sent
- The conversation or action you submit
- The minimum recent conversation, story setting and progress, character, relationship, and memory context needed for the response
- Request metadata such as the selected model and language
- The output generated by the AI provider
Yeoun does not ask for government ID numbers, card numbers, passwords, or verification codes. Do not enter another person’s personal data or health, biometric, sexual-life, or other sensitive data in ordinary chat.
Current AI provider processing
| Provider | Country and timing | Retention, training, and improvement |
|---|---|---|
| OpenAI OpenAI, L.L.C. privacy@openai.com API data controls | United States Encrypted transfer for every customer AI conversation | Standard API data is not used to train models by default. Safety and abuse-monitoring logs may be retained for up to 30 days. Yeoun applies store: false to supported requests. |
How Yeoun uses and retains data
- Yeoun retains original conversation text for 30 days.
- Yeoun does not use conversation text to train its own models or for personalised advertising.
- Relationships, memories, and progress are separate service records and may remain until you delete them.
- The current customer-conversation provider is fixed to OpenAI. Moving to another external AI provider requires a new notice version and renewed consent where required.
Refusal and withdrawal
If you do not consent during guest onboarding or account sign-up, that guest session or account cannot be created. If you later withdraw, you may still review and manage existing records, but new AI conversations are blocked. Withdrawal does not itself delete existing records; use the conversation, memory, relationship, or account deletion controls for deletion.